Shipping policy
How long will shipping take to my address?
We aim to dispatch orders within 24-48 hours of them having been placed.
If an order cannot be dispatched due to an unexpected shortage or interruptions, customers will be contacted by a member of our processing team.
Please be advised that the below information is a guide only, and will change as conditions with transport improve or decline. All deliveries are subject to potential delay in areas impacted by flooding and other events.
Please allow up to 3 days to process your order. Once your order is shipped you will receive an email with tracking information. It can take up to 48 hours after you receive your shipping notification for your tracking details to become active with the courier.
We always strive to ensure on-time delivery, but there may be instances when packages may be delivered past the estimated date. For example, this may occur with split orders where we dispatch the order from multiple stores in multiple shipments to ensure that the order is delivered in full.
We aim to dispatch orders within 24-48 hours of them having been placed.
If an order cannot be dispatched due to an unexpected shortage or interruptions, customers will be contacted by a member of our processing team.
Please be advised that the below information is a guide only, and will change as conditions with transport improve or decline. All deliveries are subject to potential delay in areas impacted by flooding and other events.
Please allow up to 3 days to process your order. Once your order is shipped you will receive an email with tracking information. It can take up to 48 hours after you receive your shipping notification for your tracking details to become active with the courier.
We always strive to ensure on-time delivery, but there may be instances when packages may be delivered past the estimated date. For example, this may occur with split orders where we dispatch the order from multiple stores in multiple shipments to ensure that the order is delivered in full.